SERVICE BEFORE SALES

1.SERVICE BEFORE SALES.
Pre-sales services are extremely important to us as a company and as a client. Services provided during this process help to identify hazards and risks and understand requirements in detail.

Basic Global has become a market leader not only because of the world-class products but also because of the services we provide. Members of our sales team possess a high amount of knowledge and experience to serve our customers.

There are 2 phases in our pre-sales services that cover the entire process from understanding needs to operating the project and using the product.

FORECAST & DESIGN

BASIC GLOBAL has a team of professionally trained engineers equipped with the best knowledge and tools to give you and estimate along with design requirements, which will then be used to create proposals. Commerce.

During the design phase, we will take the time to understand your requirements. This will include a complete study of the dangers and challenges that we face.

Once we have understood the hazards and requirements, we will perform a detailed estimate and product design and installation to ensure that our customers can visually understand the products. product delivered with an estimate of the cost and time of the project completion.

After the Estimation phase, once we have received approval and received a continuation from the client, we will move on to the stage of creating a commercial proposal.

The commercial proposal is created after providing any technical explanation and negotiating the price from either party. This commercial proposal is not only a Cost Quotation but also a complete technical submission that includes datasheets, checklists and drawings where available, helping to create a powerful presentation.

REGISTRATION INTRODUCTION

Our sales team, with the support of our engineering team, are best equipped to help you create the right technical and commercial profiles, which will then allow you to enter any type of match Bid yet.

These documents and bids are custom-created for each project, as each bidding requirement is unique. We have the best at doing this with lots of experience to support.

CALCULATION SYSTEM

All of our systems are certified and require a suitable calculation method to get the right amount of technical data for any proposal. Our engineers are trained and equipped with the right software and the right tools to aid in computation.

Each system has its own software and corresponding software, which are used by our team of engineers to provide the required technical results for any proposals.

EDUCATE

BASIC Global has decades of experience and expertise in the manufacture of safety and fire protection products. Understanding and transferring this knowledge to our clients is not possible in just one meeting, and we understand it.

We offer a detailed training program that will provide our customers, partners and dealers with technical knowledge about the product and its specifications. We also offer a detailed operational training that will take you through detailed installation, testing and commissioning to help you better understand the operation and maintenance of your fire and safety products. .